Frequently asked questions

Clear answers before you decide

Everything people usually ask us about spaces, contracts, costs, technology and locations. If your question isn't here, write to us and we'll reply the same day.

Spaces and plans

What does a flexible office at Flexoffices include?

Every office arrives ready to operate: furniture, high-speed symmetric internet, reception, cleaning, maintenance, coffee and 2 hours of meeting room per day included. No upfront investment — just bring your team and start working the same day.

What is the difference between coworking, a private office and Enterprise?

Coworking is a desk in our shared areas. A private office is an enclosed space exclusive to your team, furnished and with all services included. An Enterprise office is a large-format space we design hand in hand with you, adapting everything from the layout to the technology infrastructure your company needs.

Can you customize a whole floor with my company's branding in Guadalajara?

Yes. We have large, flexible spaces that we can adapt to your company's specific needs, including its brand identity, both in Mexico City and at our Zapopan location in Guadalajara.

I need to move my team this same week. Is that possible?

Yes. Our offices arrive ready to operate, with high-speed symmetric internet and power backed by emergency generators. There's no construction, furniture purchase or service installation involved: your team can start working immediately.

Contracts and costs

How flexible are the contracts and what is the minimum term?

Our contracts start from 3 months, with no guarantor or property as collateral. You only pay for what you use, with short terms and conditions that adapt to your business.

Can I increase or reduce the size of my office?

Yes. You can add or remove seats at any time through an amending agreement, without breaking your current contract. That way you scale or adjust your space as your team changes, protecting your company's cash flow.

What additional costs should I consider?

Your rate is set when you sign and stays unchanged until renewal. The only extras are optional or for overages: meeting room use beyond the 2 hours included per day, registered tax address and parking spaces.

Which operating costs do I stop paying by moving to Flexoffices?

Your rate already includes maintenance, cleaning, reception, coffee, furniture, internet and common areas, plus 2 hours of meeting room per day. There's no upfront investment in fit-out or equipment, and the rate stays unchanged until renewal.

Technology and operations

How secure and reliable is the internet for a team handling sensitive data?

We provide high-speed symmetric internet with perimeter protection through IDS/IPS systems and Fortinet technology with current licenses. Our LAN and Wi-Fi networks include data encryption, and if your team needs a dedicated SSID with custom configuration, we can set one up at an additional cost.

What happens if the power or internet goes down?

Operations don't stop. We have emergency power generators and backup systems so your company keeps working even if the supply fails.

Locations

Which areas of Mexico City and Guadalajara do you cover?

We have 8 active locations in the best areas: Del Valle, Polanco, Roma Norte (Cibeles), San Ángel, Juárez, Reforma Magenta and Manacar (Mixcoac) in Mexico City, plus Zapopan in Guadalajara.

How do I get to Flexo Juárez by public transport?

Flexo Juárez has three main access routes: Insurgentes Centro, Londres and Nápoles. This makes it easy to arrive via different routes and transport options, including the Hamburgo Metrobús station, located right in front of the building.

Does having the office in an area like Roma Norte or San Ángel help retain talent?

Yes, directly. Being in a prime area improves the in-person experience — a walkable environment, great food options and spaces for networking — reduces commuting time and burnout thanks to central, well-connected locations, and strengthens your employer brand against other technology companies.

Community

What kind of companies operate at Flexoffices?

Everything from startups to corporates and technology companies such as Jellyfish, Capgemini, TigerConnect and PayJoy. We're proud to have been the operating birthplace of Kavak, Mexico's first unicorn.

How good is the community for B2B partnerships and networking?

At Flexoffices we foster a diverse, dynamic business ecosystem where startups, corporates and technology companies coexist. That mix makes it easier to build partnerships and network with companies at different growth stages.

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